Alexa, Amazon’s virtual assistant, records your voice commands to improve its performance and personalize your experience. While this data collection enhances functionality, you might want to review or delete these recordings for privacy reasons. This guide provides a detailed walkthrough on how to listen to your Alexa recordings, both through the mobile app and the Amazon website.
Accessing Your Alexa Recordings via the Mobile App
The Alexa app offers a convenient way to access and manage your voice recordings. Follow these steps:
-
Open the Alexa App: Launch the Alexa app on your smartphone or tablet.
-
Navigate to Settings: Tap the hamburger icon (three horizontal lines) in the top left corner to open the menu, then select “Settings.”
-
Access Alexa Privacy: In the Settings menu, tap on “Alexa Privacy.”
-
Review Voice History: Within Alexa Privacy, you’ll find the option to review your voice history. This section displays a chronological list of all your recorded interactions with Alexa.
Accessing Alexa Privacy Settings in the Mobile App -
Filter and Playback Recordings: You can filter recordings by date (day, week, month, or custom range) using the dropdown menu. Select a specific recording to listen to the audio. This feature allows you to pinpoint specific interactions and understand the context of your commands.
Filtering Alexa Recordings by Date
Listening to Alexa Recordings on the Amazon Website
Alternatively, you can access your Alexa recordings through the Amazon website:
-
Visit the Alexa Privacy Page: Go to Amazon’s dedicated Alexa Privacy page (you can search for “Alexa Privacy” on Amazon).
-
Navigate to Review Voice Recordings: Click on the “Privacy Settings” tab, then select “Review voice recordings” under the “View, hear, and delete your voice recordings” section.
Accessing Alexa Voice Recordings on the Amazon Website -
Review and Manage Recordings: Similar to the mobile app, you can filter recordings by date range and listen to individual recordings. This provides another convenient method to review your interactions with Alexa.
Reviewing Alexa Voice History on the Website
Understanding “Text Not Available” or “Audio Could Not Be Understood”
Occasionally, you might encounter entries labeled “text not available” or “audio could not be understood.” These indicate instances where Alexa might have been activated accidentally or misinterpreted a command. Clicking on these entries allows you to listen to the recording and understand what triggered Alexa.
Example of "Audio Could Not Be Understood"
Conclusion
Listening to your Alexa recordings provides insight into how the virtual assistant interprets your commands and manages your data. Utilizing the methods outlined above, you can easily access, review, and manage your Alexa voice history ensuring privacy and control over your personal information. Regularly reviewing these recordings can also help you identify and address any accidental activations or misinterpretations.
