SiriusXM offers a wide array of entertainment, from ad-free music channels spanning every genre imaginable to talk radio, news, sports, and comedy. If you’re an avid SiriusXM listener, you’ll be pleased to know that enjoying your favorite channels on your Amazon Alexa devices is incredibly easy. Want to know Can You Play Sirius On Alexa? The answer is a resounding yes! This guide will walk you through the simple steps to enable the SiriusXM skill and start listening on your Alexa-enabled devices throughout your home.
Setting Up the SiriusXM Skill on Your Alexa Device
The process to connect your SiriusXM account to Alexa is straightforward and can be done directly through the Alexa app on your smartphone or tablet. Here’s a step-by-step guide to get you started:
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Open the Alexa App: Launch the Alexa app on your mobile device. This is your central hub for managing your Alexa devices and skills.
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Navigate to Skills & Games: In the Alexa app, locate the “More” menu. It’s usually found in the bottom right corner and may be represented by three horizontal lines or dots. Tap on “More,” and then select “Skills & Games” from the menu options.
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Search for SiriusXM: On the Skills & Games screen, you’ll see a search bar at the top. Tap on the search bar and type in “SiriusXM”. This will bring up the SiriusXM skill in the search results.
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Enable the SiriusXM Skill: Tap on the SiriusXM skill icon in the search results. You will be taken to the skill’s detail page. Here, tap the “Enable to Use” button.
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Link Your SiriusXM Account: After enabling the skill, you’ll be prompted to link your SiriusXM account.
- Seamless Login (If SiriusXM App Installed): If you already have the SiriusXM app installed on your device, a pop-up may appear asking if you want to use seamless login. Tap “Continue” to automatically link your accounts if this option is presented.
- Manual Login (If SiriusXM App Not Installed): If you don’t have the SiriusXM app installed, or if the seamless login doesn’t appear, you’ll be directed to a login screen. Enter your SiriusXM streaming username and password in the provided fields. Remember that login credentials are case-sensitive, so ensure accuracy.
Troubleshooting Common Issues
While setting up the SiriusXM skill is generally smooth, you might encounter a few common issues. Here’s how to troubleshoot them:
Account Linking Problems
Issue: Unable to link accounts or seeing a blank white screen after attempting to link.
Solution:
- Qualifying Streaming Plan: First and foremost, ensure you have a SiriusXM streaming plan that qualifies for use with Alexa. Not all SiriusXM plans include streaming access. Check your SiriusXM account details to confirm your plan includes streaming.
- Correct Login Credentials: Double-check your SiriusXM streaming username and password. Logins are case-sensitive, and even a minor typo can prevent successful linking. You can verify your login credentials by signing in directly on the SiriusXM website or app.
- Use Desktop Site for Input: If you are having trouble entering your information in the Alexa app, try using the alexa.amazon.com desktop website to link your accounts. Sometimes, using a keyboard and larger screen can make inputting credentials easier and reduce errors.
- Update or Reinstall Alexa App: An outdated or corrupted Alexa app can sometimes cause issues. Try updating your Alexa app to the latest version from your device’s app store. If updating doesn’t work, try uninstalling and then reinstalling the Alexa app. This can often resolve temporary glitches.
Skill Not Enabling After Linking
Issue: The Alexa skill still does not enable even after successfully linking your SiriusXM account.
Solution:
- Household Profiles and Primary Account: If you are using an Echo device that supports household profiles, ensure you have linked the SiriusXM skill to the primary account on the device. If household profiles are enabled, switch to the profile you used to log in to SiriusXM and try again.
- Contact Amazon Customer Service: If you are not using household profiles, or if switching profiles doesn’t resolve the issue, there might be a device-specific problem or a temporary glitch on Amazon’s end. Contact Amazon customer service for further assistance. They can provide specific troubleshooting steps or escalate the issue if needed. You can reach them at https://amazon.com/help/contactus.
Playback Stops Unexpectedly
Issue: SiriusXM playback suddenly stops on your Alexa device.
Solution:
- Simultaneous Streaming Limit: SiriusXM streaming accounts are designed for single-user access at a time. If your SiriusXM login is being used on another device (e.g., another phone, tablet, or computer), it will interrupt playback on your Alexa device. Ensure your SiriusXM account is not actively streaming elsewhere. The most recent device to log in will be the one able to play SiriusXM online. While you can use your username and password on multiple devices, only one device can stream at a time.
Connection Issues After Password Reset
Issue: Trouble connecting after resetting your SiriusXM streaming username/password through the SiriusXM Online Account Center or app.
Solution:
- Re-enable SiriusXM Alexa Skill: Whenever you update your SiriusXM username or password, you need to update this information within the Alexa skill as well. In the Alexa app, disable the SiriusXM Alexa skill and then re-enable it. When prompted, enter your updated SiriusXM streaming login credentials. You will need to repeat this process every time you change your SiriusXM login information.
By following these steps, you should be able to easily set up and enjoy SiriusXM on your Alexa devices. Now you can simply ask Alexa to play your favorite SiriusXM channels and enjoy a world of audio entertainment throughout your home!
