Amazon’s Alexa division has undergone significant changes, impacting the functionality of various smart home integrations, including Wyze devices. This raises the question: Does The Alexa Wyze skill still work? While Wyze may have limited control over issues stemming from Alexa’s side, there are potential solutions users can try.
One common problem users experience is the inability to control Wyze devices through Alexa. This might manifest as unresponsive devices or errors within the Alexa app. While the root cause often lies with Amazon’s infrastructure, disabling and re-enabling the Wyze skill within the Alexa app has proven effective for some users. This simple step can sometimes resolve connectivity issues and restore functionality almost immediately. There’s no need to wait after re-enabling; it either works or it doesn’t.
However, it’s important to acknowledge the larger context. Amazon’s recent restructuring and downsizing of its Alexa division have created challenges. Previous issues with Alexa’s integration with Wyze devices took weeks to resolve, even before the recent upheaval. This suggests that current problems may also require time and patience. Contacting Amazon’s Alexa support might be an option, but its effectiveness remains uncertain given the ongoing reorganization.
While reaching out to Wyze support is always possible through their chat (typing “Human” often connects you with a live agent), phone, or email, their ability to directly address Alexa-related problems is likely limited. The ultimate solution probably rests with Amazon addressing underlying issues within its Alexa ecosystem.
Until then, users can try the disable/re-enable skill workaround. It’s a quick and easy step that has yielded positive results for some. It’s important to remember that the current situation is fluid, and patience may be necessary while Amazon navigates its internal restructuring.
