Connecting your Alexa device to a new WiFi network might seem daunting, but it’s actually a straightforward process. Whether you’ve changed internet providers, moved, or simply want to switch networks, this guide provides clear steps to get your Alexa back online.
While this article focuses on changing the WiFi network for your Alexa device, it’s important to understand that this process doesn’t directly involve changing your WiFi on Alexa. Alexa itself doesn’t have WiFi settings you can modify. Instead, you’ll be guiding Alexa to connect to a new network. Let’s dive into how to do that.
Reconnecting Alexa to a New WiFi Network
The primary method for connecting Alexa to a new WiFi involves using the Alexa app. Here’s a step-by-step guide:
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Open the Alexa App: Launch the Alexa app on your smartphone or tablet.
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Navigate to Devices: Tap the “Devices” icon in the bottom right corner of the app.
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Select Echo & Alexa: Choose the “Echo & Alexa” option from the device categories.
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Choose Your Device: Select the specific Alexa device you want to connect to the new WiFi network.
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Change Network: Look for the WiFi network settings within the device options. The wording may vary slightly depending on your device and app version, but you’ll typically see options like “WiFi Network” or “Wireless.” Tap on this option.
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Enter New WiFi Credentials: Your Alexa device will now enter setup mode. Follow the on-screen prompts to connect to your desired WiFi network. You’ll need to enter the network name (SSID) and password for the new WiFi.
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Confirm Connection: Once you’ve entered the correct information, the Alexa app will attempt to connect your device to the new network. Wait for confirmation that the connection is successful. You might see a spinning orange light on your Alexa device during this process. A solid blue light generally indicates a successful connection.
Troubleshooting
If you encounter problems connecting your Alexa device to a new WiFi network, consider these troubleshooting tips:
- Ensure Correct WiFi Credentials: Double-check that you’ve entered the correct network name and password for your new WiFi network. Case sensitivity matters.
- Restart Your Devices: Restart your Alexa device, your router, and your smartphone or tablet. This can often resolve minor connectivity issues.
- Move Closer to the Router: If possible, try moving your Alexa device closer to your WiFi router to ensure a stronger signal during the connection process.
- Factory Reset: As a last resort, you can perform a factory reset on your Alexa device. This will erase all settings and require you to set it up as new. Consult your device’s manual for specific factory reset instructions. This should only be attempted after exhausting other troubleshooting options.
By following these steps, you can easily change the WiFi network your Alexa device is connected to and continue enjoying its features. Remember to consult Amazon’s official support documentation for your specific Alexa device model for the most accurate and up-to-date information.
