Linking your SiriusXM subscription to your Alexa device allows you to enjoy your favorite channels hands-free. Here’s a comprehensive guide to connecting SiriusXM to Alexa:
Enabling the SiriusXM Skill
Step 1: Access Skills & Games: Open the Alexa app on your smartphone or tablet. Navigate to the “More” menu and select “Skills & Games.”
Step 2: Search and Enable: In the search bar, type “SiriusXM” and locate the official SiriusXM skill. Select it and tap “Enable.”
Step 3: Account Linking: If you have the SiriusXM app installed, tap “Continue” for seamless login. If not, manually enter your SiriusXM streaming username and password. Remember that logins are case-sensitive.
Troubleshooting Linking Issues
Can’t Link Accounts or Seeing a White Screen? Ensure you have a qualifying SiriusXM streaming subscription. Double-check your login credentials for accuracy, paying attention to case sensitivity. Using the alexa.amazon.com desktop site for login might help. Alternatively, try updating or reinstalling the Alexa app.
Skill Still Not Enabling After Linking? If your Echo device supports household profiles, ensure SiriusXM is linked to the primary account. Switch to the correct profile if needed. If household profiles aren’t enabled, contact Amazon customer service.
Playback Problems
Unexpected Playback Stops: SiriusXM can only stream on one device at a time. If playback stops unexpectedly, ensure your account isn’t being used elsewhere. The most recently logged-in device will have streaming priority.
Connection Issues After Password Reset: If you’ve reset your SiriusXM password, disable and re-enable the SiriusXM skill within the Alexa app. Then, re-enter your updated SiriusXM login credentials. Repeat this process each time you change your password.
Tips for Successful Linking
- Case Sensitivity: Remember that SiriusXM usernames and passwords are case-sensitive.
- Subscription Required: A qualifying SiriusXM streaming plan is necessary for Alexa integration.
- One Device at a Time: Streaming is limited to a single device per account.
- Password Reset Procedure: Disable and re-enable the skill after each password change.
By following these steps and troubleshooting tips, you can seamlessly connect SiriusXM to your Alexa device and enjoy a hands-free listening experience.
