Connecting with family and offering tech support remotely can be challenging. If you’re wondering How To Call Another Alexa Device In A Different House, this guide outlines the simple steps to make video calls between separate Amazon accounts and addresses common concerns about managing smart home devices across households. We’ll explore using features like Drop In and video calling to bridge the distance and provide assistance when needed.
Setting Up for Cross-Household Alexa Calls
Before you can call another Alexa device in a different house, ensure both households have:
- Active Amazon Accounts: Each house needs its own Amazon account linked to their Alexa devices. This separation prevents accidental purchases or access to personal information. For minors, consider setting up a teen account under Amazon Household to share benefits like Amazon Music Unlimited while restricting buying capabilities.
- Alexa App: Both parties need the Alexa app installed on their smartphones or tablets, logged into their respective Amazon accounts. This app facilitates contact management and initiates calls.
- Compatible Devices: Any Alexa device with a screen (Echo Show, Echo Spot) enables video calls. Audio-only calls are possible between any Alexa-enabled device.
Making the Call: Drop In vs. Video Calls
There are two primary ways to call another Alexa device in a different house:
- Drop In: This feature allows for instant, hands-free connection between designated contacts. Think of it as a virtual intercom. However, for privacy, Drop In requires prior authorization from the recipient. In the Alexa app, navigate to Contacts, select the desired contact, and enable Drop In permissions. Once enabled, simply say “Alexa, Drop In on [contact name]’s [device name]” to initiate a call.
- Video Calling: This method is more formal, requiring the recipient to answer the call. Say “Alexa, video call [contact name]” or “Alexa, call [contact name]’s [device name]”. The recipient’s Alexa device will ring, and they can choose to answer or decline.
Managing Smart Home Devices Across Households
While separate Amazon accounts are recommended for privacy, monitoring smart home devices in another house can be achieved through shared access.
- Shared User Access: For platforms like SmartThings, the primary account holder can invite other users to access their system. This allows for remote monitoring of sensors, cameras, and other smart devices without needing to log in and out of different accounts. Each user can install the SmartThings app and receive notifications based on the shared settings.
- Consider Dedicated Monitoring Solutions: For extensive security needs, professional monitoring systems offer more comprehensive features and dedicated support. While Alexa can provide basic alerts, dedicated systems are designed for robust security monitoring.
Troubleshooting Common Issues
Sometimes, connecting with another Alexa device might encounter hiccups. Here’s a quick troubleshooting guide:
- Connectivity: Ensure both devices have a stable internet connection. Poor Wi-Fi can disrupt call quality or prevent connections altogether.
- Account Linking: Double-check that both Alexa devices are correctly linked to their respective Amazon accounts and that contact information is accurate in the Alexa app.
- Permissions: Verify that Drop In permissions are enabled for the desired contact if using that feature.
- Device Names: Using clear and distinct device names (e.g., “Living Room Show,” “Kitchen Echo”) helps Alexa understand which device you intend to call.
By following these steps, you can effectively use Alexa to connect with loved ones in another house, provide remote tech support, and even monitor smart home devices, fostering closer connections and peace of mind.
