Calling someone on their Alexa device can be a convenient way to connect. This guide provides a step-by-step walkthrough on how to set up and use Alexa for calling, including troubleshooting common issues.
Setting Up Alexa for Calling
Before you can call someone else’s Alexa, you need to ensure both your device and theirs are properly configured. This involves downloading the Alexa app, connecting to Wi-Fi, and enabling calling features.
Downloading and Installing the Alexa App
The first step is to download the Amazon Alexa app from your device’s app store (available on iOS, Android, and Amazon Fire devices). After installation, sign in with your Amazon account.
Connecting Your Echo Device to Wi-Fi
Next, plug in your Amazon Echo device. The ring will glow orange, indicating setup mode. Open the Alexa app, navigate to “Devices,” tap the “+” icon, select “Add Device,” choose “Amazon Echo,” and follow the prompts to connect your Echo to your Wi-Fi network.
Enabling Alexa Calling and Messaging
Once connected, enable calling and messaging in the Alexa app. Go to “Communicate” and follow the instructions to verify your mobile phone number and grant access to your contacts. This allows Alexa to sync your contacts and make calls.
Making Calls with Alexa
After setup, calling someone on their Alexa is straightforward.
Calling by Contact Name
Simply say, “Alexa, call [contact name].” Alexa will search your contacts and initiate a call to their Alexa device or linked mobile number if they have Alexa Calling enabled.
Calling a Specific Alexa Device
You can also specify the device you want to call. For instance, say “Alexa, call [contact name]’s Echo Dot” or “Alexa, call [contact name]’s living room.”
Answering Calls on Alexa
When someone calls you, your Echo device will ring and the light ring will turn green. Say, “Alexa, answer” to pick up. To decline the call, say “Alexa, ignore.”
Troubleshooting Common Issues
Sometimes, you might encounter issues with Alexa calling. Here are some common problems and solutions:
Alexa Can’t Find Contacts
Ensure you’ve granted Alexa permission to access your contacts in the app settings. Double-check the contact’s name is pronounced correctly and saved in your contact list.
Alexa Isn’t Responding
Verify your Echo is plugged in, connected to Wi-Fi, and the microphone isn’t muted. Try restarting your Echo device and your router.
Poor Call Quality
Poor call quality often stems from weak Wi-Fi. Move your Echo closer to the router or improve your internet connection. Ensure there aren’t other devices interfering with your Wi-Fi signal.
Conclusion
Calling someone on their Alexa device provides a hands-free and convenient communication method. By following these steps and troubleshooting tips, you can successfully connect with others using Alexa’s calling features. Remember that both parties need to have Alexa Calling enabled for this functionality to work.
