Enjoying SiriusXM on your Amazon Alexa devices is incredibly simple with a qualifying SiriusXM subscription. Whether you have an Echo Dot, Echo Show, or other Alexa-enabled speaker, you can easily access a vast library of channels, from music and talk radio to sports and comedy, all with just your voice. This guide will walk you through enabling the SiriusXM skill on Alexa and troubleshooting common issues, ensuring you can quickly start listening to your favorite SiriusXM content throughout your home.
To begin streaming SiriusXM on your Alexa device, you’ll need to enable the SiriusXM skill. Here’s how to do it:
Step-by-Step Guide to Enable the SiriusXM Skill on Alexa:
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Open the Alexa App: Launch the Alexa app on your smartphone or tablet. This is your central hub for managing Alexa skills and devices.
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Navigate to Skills & Games: In the Alexa app, tap on the More menu, typically located in the bottom right corner. From the menu options, select Skills & Games.
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Search for SiriusXM: Use the search bar at the top of the Skills & Games page and type in “SiriusXM”. This will bring up the SiriusXM skill in the search results.
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Enable the SiriusXM Skill: Select the SiriusXM skill from the search results. On the skill’s page, tap the Enable to Use button.
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Link Your SiriusXM Account: You will now be prompted to link your SiriusXM account. If you have the SiriusXM app installed on your device, you may see a Continue button for seamless login. Tap it to proceed. If not, or if you prefer to log in manually, you will be asked to enter your SiriusXM streaming username and password. Make sure to enter your credentials correctly, paying attention to case sensitivity.
Troubleshooting Account Linking Issues:
Encountering problems while linking your SiriusXM account to Alexa? Here are a few common issues and their solutions:
- Qualifying Streaming Plan Required: Ensure that your SiriusXM subscription plan includes streaming access. Not all plans include online streaming, which is necessary for Alexa integration. You may need to upgrade your plan if you only have a radio-only subscription.
- Incorrect Login Credentials: Double-check your SiriusXM username and password. Logins are case-sensitive, so ensure caps lock is off and you’ve typed everything accurately. If you’re unsure, try logging in to the SiriusXM website or app directly to verify your credentials.
- Alexa App Issues: If you encounter a white screen or other errors after attempting to link accounts, try these steps:
- Use the Desktop Site: Navigate to alexa.amazon.com on a computer and try linking your account through the desktop interface. This can sometimes bypass issues within the mobile app.
- Update or Reinstall the Alexa App: Make sure you have the latest version of the Alexa app installed. Check for updates in your device’s app store. If updating doesn’t work, try uninstalling and then reinstalling the Alexa app. This can resolve corrupted app data that might be causing linking problems.
Device Compatibility and Household Profiles:
- Household Profiles on Echo Devices: If you are using an Echo device with household profiles enabled, ensure you link your SiriusXM account to the primary profile on the device, or the specific profile you intend to use for SiriusXM listening. Switching to the correct profile might be necessary if the skill doesn’t enable after linking.
- Amazon Customer Service: If you are not using household profiles and still face issues enabling the skill, it’s best to contact Amazon customer service for further assistance. They can provide device-specific troubleshooting and support.
Playback Stops Unexpectedly?
If your SiriusXM playback on Alexa unexpectedly stops, it’s likely due to simultaneous streaming on another device. SiriusXM streaming accounts are designed for single-device use. If you start playing SiriusXM on another device (like a smartphone or computer) using the same login credentials, the previous stream will be interrupted. Ensure your login is not actively in use elsewhere if you want uninterrupted listening on Alexa.
Resetting Your SiriusXM Password and Re-linking the Skill:
If you reset your SiriusXM streaming username or password via the SiriusXM Online Account Center or through the SiriusXM app, you will need to re-enable the SiriusXM Alexa skill. Here’s how:
- Disable the SiriusXM Skill: In the Alexa app, go back to Skills & Games, find the SiriusXM skill, and disable it.
- Re-enable the SiriusXM Skill: Re-enable the SiriusXM skill following the steps outlined earlier.
- Enter Current Credentials: When prompted to link your account again, enter your updated SiriusXM streaming login credentials.
Remember to repeat this process every time you update your SiriusXM username or password to maintain seamless access through Alexa.
By following these steps, you can easily set up and enjoy SiriusXM on your Alexa devices. Start exploring the wide range of SiriusXM content and enhance your listening experience throughout your home.
